Privacy Policy

This Privacy Policy describes how your personal information is  collected, used, and shared when you visit or make a purchase from  www.tripureproducts.com.au
 

Personal information we collect
When you visit the Site, we automatically collect certain information  about your device, including information about your web browser, IP  address, time zone, and some of the cookies that are installed on your  device. Additionally, as you browse the Site, we collect information  about the individual web pages or products that you view, what websites  or search terms referred you to the Site and information about how you  interact with the Site. We refer to this automatically-collected  information as “Device Information”.
 

We collect Device Information using the following technologies:
 

• “Cookies” are data files that are placed on your device or computer  and often include an anonymous unique identifier. For more information  about cookies, and how to disable cookies, visit  http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data  including your IP address, browser type, Internet service provider,  referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a  purchase through the Site, we collect certain information from you,  including your name, billing address, shipping address, payment  information (including credit card numbers), email address, and phone  number. We refer to this information as “Order Information”.
 

 When we talk about “Personal Information” in this Privacy Policy, we are  talking both about Device Information and Order Information.
 

How do we use your personal information?
We use the Order Information that we collect generally to fulfil any  orders placed through the Site (including processing your payment  information, arranging for shipping, and providing you with invoices  and/or order confirmations). Additionally, we use this Order Information  to:
 

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide  you with information or advertising relating to our products or  services.

We use the Device Information that we collect to help us screen for  potential risk and fraud (in particular, your IP address), and more  generally to improve and optimise our Site (for example, by generating  analytics about how our customers browse and interact with the Site, and  to assess the success of our marketing and advertising campaigns).
 

Sharing your Personal Information
We share your Personal Information with third parties to help us use  your Personal Information, as described above. For example, we use  Shopify to power our online store--you can read more about how Shopify  uses your Personal Information here:  https://www.shopify.com/legal/privacy. We also use Google Analytics to  help us understand how our customers use the Site - you can read more  about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out  of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
 

Finally, we may also share your Personal Information to comply with  applicable laws and regulations, to respond to a subpoena, search  warrant or other lawful requests for information we receive, or to  otherwise protect our rights.
 

Behavioural advertising
As described above, we use your Personal Information to provide you  with targeted advertisements or marketing communications we believe may  be of interest to you. For more information about how targeted  advertising works, you can visit the Network Advertising Initiative’s  (“NAI”) educational page at  http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.  
 

You can opt-out of targeted advertising by using the links below:
 

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt-out of some of these services by visiting  the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.
 

Do not track
Please note that we do not alter our Site’s data collection and use  practices when we see a Do Not Track signal from your browser.
 

Your rights
If you are an Australian resident, you have the right to access personal  information we hold about you and to ask that your personal information  be corrected, updated, or deleted. If you would like to exercise this  right, please contact us through the contact information below.
 

Additionally, if you are an Australian resident we note that we are  processing your information in order to fulfill contracts we might have  with you (for example if you make an order through the Site), or  otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred  outside of Europe.
 

Data retention
When you place an order through the Site, we will maintain your Order  Information for our records unless and until you ask us to delete this  information.
 

Changes
We may update this  privacy policy from time to time in order to reflect, for example,  changes to our practices or for other operational, legal or regulatory  reasons.
 

Contact us
For more information  about our privacy practices, if you have questions, or if you would  like to make a complaint, please contact us by e‑mail  at info@tripureproducts.com.au or by mail using the details provided below:
 

Tripure Products
PO Box 184, Clayfield, Brisbane, 4011, Australia